A licence for Silver or Bronze
Bundles carrying third-party data layers cannot be bought self-serve — they need a countersigned licence, because parts of the data reach us under agreements that require one. Same for redistributing anything to your own clients.
Please include: Which bundle, and roughly what you intend to do with the data.
An account that is stuck
A verification link that has expired, a payment that went through without the subscription appearing, or a key you need revoked in a hurry.
Please include: The email address on the account. Never send us a password or an API key.
Anything else
Questions about coverage, the models behind the scores, or working with the Luccai partners directly on allocation and selection.
Please include: Enough context that we can route it to the right person first time.